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Privacy Policy​

Last Updated: 31 January 2025​

Mommy Grace is committed to respecting and protecting the privacy of all clients and prospective clients. This Privacy Policy explains how personal information is handled in accordance with applicable data protection laws. 

Your information will never be sold or shared with anyone ever, except where required by law, nor will it be retained any longer than is necessary to provide you with services or to comply with legal requirements.

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1. Introduction
Mummy Grace ("we," "our," "us") is committed to protecting the privacy of all clients and prospective clients. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the UK Data Protection Act 2018 (DPA 2018), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

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2. Information We Collect
We only collect personal information necessary to provide services, including:

  • Name

  • Email address

  • Contact details

  • Payment information (if applicable)

  • Any other information provided voluntarily through our contact form or communications

    • We do not collect sensitive personal data unless explicitly provided and necessary for service delivery.

     

    3. Legal Basis for Processing (GDPR & UK DPA 2018)
    We process personal data under the following lawful bases:

  • Contractual Necessity: To fulfill our obligations when providing services.

  • Legal Obligation: To comply with laws and regulations.

  • Legitimate Interests: To improve our services and communicate with clients.

  • Consent: Where applicable, we will obtain explicit consent (e.g., for email communications).

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    4. How We Use Your Information
    We use your personal information to:

  • Provide and manage our services

  • Communicate with you regarding your inquiries

  • Ensure compliance with legal obligations

  • Improve website experience and service offerings

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    5. Data Sharing & Third Parties
    We do not sell personal data. However, we may share data with trusted third-party service providers who assist in:

  • Website hosting

  • Email communication

    • We ensure that third-party providers comply with applicable privacy laws and maintain data security.

    Mummy Grace is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows you to initiate email communication with us. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix is a data processor as defined by GDPR & UK DPA 2018.

     

    6. Data Retention
    We retain personal data only as long as necessary for service provision and legal compliance. Retention periods:

  • Contact details: Up to 2 years after last interaction

  • Transactional data: Retained for financial and legal record-keeping for 6 years

    • Once the retention period expires, we securely delete or otherwise destroy all applicable data.

     

    7. Cookies & Tracking Technologies
    Our website may use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings. More details are available here.

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    8. Your Rights (GDPR & UK DPA 2018)
    You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Object to or restrict processing

  • Data portability (receive your data in a structured format)

  • Withdraw consent at any time (if applicable)

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) or an EU data protection authority

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    9. Your Rights (CCPA/CPRA - California Residents)
    If you are a California resident, you have additional rights:

  • Right to know what personal data we collect (see Section 2. above)

  • Right to request deletion of your data

  • Right to opt out of data sales (we do not sell data)

  • Right to non-discrimination when exercising privacy rights

    • To exercise these rights, please contact us via the contact form at https://www.mummygrace.co.uk/contact/.

     

    10. Data Security
    We implement appropriate technical and organizational measures to protect personal data from unauthorized access, misuse, and breaches. However, no online transmission is entirely secure, and users should take precautions when sharing information online.

     

    11. International Data Transfers
    If data is transferred outside the UK/EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses, UK Addendum, or adequacy decisions).

     

    12. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

     

    13. Contact Information
    For questions, requests, or concerns about this Privacy Policy, please contact us via the contact form at https://www.mummygrace.co.uk/contact.

    For UK/EU residents: You may also contact the ICO at www.ico.org.uk.

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